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Published on April 8, 2023

How to Cancel BetterHelp Subscription: A Complete Guide

How to Cancel BetterHelp

If you have been a BetterHelp user for some time already and are looking to cancel your subscription, then this blog post is for you. Knowing how to cancel BetterHelp subscription is very important if you no longer want their services and want to avoid any unwanted charges. Knowing how to cancel BetterHelp subscription is not as difficult as it may seem, and this complete guide will explain how to do it in a few simple steps. BetterHelp is an online counseling service that allows users to connect with licensed therapists and counselors without ever having to leave the comfort of their homes.

It’s a popular alternative to traditional face-to-face counseling sessions, offering flexible scheduling, secure communication, and a variety of virtual therapy modalities. Despite all of its advantages, there are moments in life when a user might decide that they no longer need BetterHelp services, so it’s important to know how to cancel your subscription properly. This blog post will provide you with all the necessary information on how to cancel BetterHelp and make sure that the process is done correctly.

Furthermore, you’ll get some useful tips on what to consider before cancelling your subscription and the options you can explore if you’re not completely satisfied with the service. With this comprehensive guide, you’ll have all the information you need to make an informed decision and successfully cancel your BetterHelp subscription.

Different Ways on How to Cancel BetterHelp

BetterHelp is an online counseling service that provides professional help to those in need. Whether it’s a mental health issue, an addiction, relationship issues, or any other counseling need, BetterHelp can help. However, sometimes it may be necessary for you to know how to cancel BetterHelp subscription.

Here are some different ways on how to cancel BetterHelp subscription:

1. Send an email to BetterHelp. You can easily send an email to BetterHelp to cancel your subscription. Make sure to include your full name, email address, and state that you would like to cancel your subscription.

2. Visit the BetterHelp website. If you don’t want to send an email, you can also go directly to the BetterHelp website and cancel your subscription there. Just log in to your account, go to the “My Account” page, and select the “Cancel my subscription” option.

3. Call BetterHelp. If you’d prefer to talk to someone when canceling your subscription, you can call BetterHelp directly at 1-800-876-4357. Just let the customer service representative know that you would like to cancel your subscription.

4. Contact the BetterHelp support team. If you have any questions or need more help canceling your subscription, you can also contact the BetterHelp support team via email or live chat. They will be able to help you cancel your subscription.

No matter which option you choose, BetterHelp will make sure to cancel your subscription and provide you with a full refund if applicable. Canceling your BetterHelp subscription is easy and straightforward, and can be done quickly and easily. If you need help canceling your BetterHelp subscription, the BetterHelp support team is there to help you every step of the way.

Cancelling Your BetterHelp Subscription Through their Website

Knowing how to cancel BetterHelp is an easy process that can be done through the website. However, it is important to note that knowing how to cancel BetterHelp does not automatically delete your account, which is why you need to complete the cancellation process.

To begin the cancellation process, first log into your BetterHelp account through the website. Once you are logged in, click on the “Account Settings” tab which is located at the top right of the page, next to your profile picture. On this page, you will be able to view your subscription information and all of the options related to your account.

Scroll down to the “Manage Subscription” section and click on the “Cancel Subscription” link. You will be presented with two options: “Continue with Cancellation” or “Return to Subscription”. Click on the “Continue with Cancellation” button if you are sure you want to cancel your subscription.

After clicking “Continue with Cancellation”, you will be given the choice to either pause your subscription or cancel it completely. If you choose to pause your subscription, you can set a time period for the pause and your subscription will stay active during that time. If you choose to cancel your subscription, your access to the service will be immediately terminated and you will not be able to access the service during the time you are paused.

Once you have chosen the option to cancel your BetterHelp subscription, you will be asked to confirm your decision and provide a reason for the cancellation. It is important to provide a reason for your cancellation as this information will be used to help improve the overall experience of the service. Once you have provided your reason and confirmed the cancellation, your subscription will be immediately terminated.

Now that you know how to cancel BetterHelp subscription through the website, you can make sure that you are no longer paying for a service that you no longer need. Knowing how to cancel BetterHelp is a straightforward process, and by following the steps outlined above, you can easily and quickly cancel your subscription.

Cancelling Your BetterHelp Subscription Through their App

Knowing how to cancel BetterHelp is easy and straightforward when you do it through the app. BetterHelp offers a range of subscription options to meet your therapy needs. Depending on the type of subscription you select, you may choose to cancel your subscription at any time.

To cancel your BetterHelp subscription, open the BetterHelp app on your phone and log in to your account. From there, go to the “Settings” tab, and select “Subscription”. On the “Subscription” page, select “Cancel Subscription”. You will then be asked to confirm your choice to cancel the subscription. Once you confirm, your subscription will be cancelled.

It’s important to remember that when you cancel your subscription, you won’t be refunded for any unused time. If you are on a month-to-month plan, you won’t be able to access the BetterHelp app until the following month. If you are on a yearly plan, you will still have access for the remainder of the year.

If you need help figuring out how to cancel BetterHelp or have any questions about the process, you can contact the BetterHelp customer service team. They are available to answer any questions you may have about how to cancel BetterHelp and provide guidance on the cancellation process.

By taking the time to understand how to cancel BetterHelp, you can ensure that you get the most out of your BetterHelp experience. Cancelling your subscription through the app is easy and straightforward, and should take no more than a few minutes of your time.

Contacting BetterHelp to Cancel Your Subscription

If you have recently subscribed to BetterHelp but want to cancel your subscription, you don’t have to worry about the process. In this guide, you’ll learn how to cancel BetterHelp subscriptions and what you need to do to ensure the cancellation is successful.

You can either cancel your BetterHelp subscription online or contact their customer service team for further assistance. To cancel online, log in to your account and select the ‘My Subscription’ option. Here, you’ll be able to review your subscription information and then select the ‘Cancel Subscription’ option. Once you’ve canceled your subscription, you won’t be charged any more.

Alternatively, if you’d like to contact the customer service team to request a cancellation, you can call them directly. Make sure to have all your account information handy and be prepared to explain why you’re canceling. The customer service team will be able to process your request and provide you with further information on the cancellation process.

It’s important to note that the BetterHelp cancellation process may vary depending on the subscription you have. If you’re using the monthly or year-long plan, you may be able to cancel at any time without any penalty. However, if you’ve signed up for a longer commitment, you may be subject to a cancellation fee.

Finally, it’s important to remember that when you cancel your BetterHelp subscription, you won’t be able to access your account anymore. You won’t be able to access any of your past or current sessions, or any other information associated with your account.

Canceling your BetterHelp subscription is a straightforward process, and it’s important to understand the process before you decide to cancel. By following the steps outlined in this guide, you’ll be able to easily and quickly cancel your BetterHelp subscription and stop any further charges.

Conclusion: How to Cancel BetterHelp

Once you decide to cancel your BetterHelp subscription, there are a few things you should expect. The process is simple, but you should be aware of a few things before you initiate the cancellation.

First, you should know that BetterHelp does not offer refunds for the remaining time on a subscription. That means that if you have already paid for any part of the month, you will not receive a refund for the portion of the month that you will not be able to use.

After you submit your cancellation request, you will no longer have access to your account or any of the features of BetterHelp. Your messages and information will remain secure and you will be able to access them in the future if you decide to resubscribe at a later date.

You may receive a cancellation survey once your subscription is completed. This survey is optional, but can be helpful in providing BetterHelp with feedback so they can continue to improve their service.

When your subscription is cancelled, BetterHelp will also stop sending notifications to your email or phone. You will no longer receive any messages from BetterHelp regarding your subscription or its services.

If you have any questions or concerns about your subscription cancellation, BetterHelp offers support through live chat, email, and phone. They will be able to help you with any issues you may have related to your cancellation.

Cancelling BetterHelp is a simple process, and you should expect to be taken care of from start to finish. Knowing what to expect after you initiate your cancellation can help make the process easier and smoother.


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